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Italian banks are aware of the need to rethink their ways of operating in the market and increase their competitiveness, reviewing their business processes to make them more efficient by reducing costs.
At the same time all this is still the goal of raising revenues by focusing on innovative ways of relationship with customers enabling them to develop new sales opportunities.
In order to reconcile these goals Cedac has always proposed to focus on the model of the Bank Telematics, pushing the total digitization of processes and to the use of truly multi-service platforms, from the web to the call center, via mobile application or processing models of process in application to application logic.
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